What is White Glove Inside Delivery?
- Stress-free delivery provided by professional furniture delivery experts
- Monday through Friday, 8am to 5pm in most areas
- Remote areas may not be serviced or could experience delivery delays, call for more details
- Includes inside placement garage or first floor room.
You choose the room and our delivery experts will deliver your new furniture right where you want it! It couldn't be easier or more convenient. Items will not be unboxed, unpackaged, or assembled. Additional services may require additional fees. Please call us for a quote on your order. Please inspect your delivery prior to signing off on the paperwork. If there any issues with your delivery you must call us while the carrier is present.
Please note: We may not be able to offer residential or to the door deliveries to very remote parts of the country or to homes that do not have adequate truck access. In these rare cases, we will offer free shipping to at least the shipping company terminal, and home delivery may have an additional charge.Please inspect the merchandise thoroughly prior to the delivery agent's departure.
The delivery company will exercise due
care at all times while on the property
or in the residence of the member.
White Glove Delivery Service is available in most areas within the Continental US. Additional delivery fees are required if you are located outside of a regular delivery service area. If you are located outside of the regular delivery service area (i.e. outside of large cities) additional delivery charges will apply.
- Extraordinary delivery conditions may require an additional fee to be paid.
- Delivery is not available to Alaska or Hawaii.
Missing your delivery appointment.
If you miss your delivery appointment there will be an additional charge that you will be responsible for. So, if you can't make you delivery appointment you must call the shipper to notify them before they leave.If you ordered a heavy/bulky item, make sure you have someone who can help with this.
Deliveries are to ground floors only. A signature is required at the time of delivery. Common carrier deliveries are only performed Monday through Friday. An appointment by telephone is always made before delivery.What if My Shipment Arrives Damaged?
In the rare
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be sure to note
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us as soon as
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company. We will
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If we are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund.Cancellations or returns must be authorized in advance.
Please contact us and we will assess the situation.What is the Return Policy?
Generally on all items the return policy is that you are responsible for round trip freight if the furniture has already been shipped/produced. Please contact us and we will assess your situation. A 15% re-stocking fee is also deducted from your refund. On Free Shipping items the shipping charges are included in the price but you will still be charged for round trip shipping costs incurred by Bunk Bed Outlet. Please be careful when ordering your furniture and let us know if we can be of assistance in selecting the right furniture for your situation. Always measure the space you are placing the furniture. Sorry we cannot accept returns for assembled merchandise. Any returns must be in their original packaging. Items will not be authorized for return after 15 days from the delivery date. Your credit card will be refunded once we receive the returned item or items.Are finish colors accurate?
We do our best to accurately show the finish colors of each piece we carry, however colors can vary by personal perceptions, monitor type and age, video card differences and printing variations.